Frequently Asked Questions

**Please note that by visiting Vala’s Pumpkin Patch, you voluntarily assume all risks related to exposure to Covid-19.** You can view all of our added safety measures, here.

Covid-19 FAQs

What are you doing to lessen the risk of Covid-19 at Vala's Pumpkin Patch?
You can find all of our new Covid-19 safety measures, here.
How do I contact Vala's with a safety concern?

If you see or have a health-safety concern, please report it using our Safety Hotline at 531-375-5221.

While we are working hard to make our farm as health-safe as possible, please understand that not all areas of the farm can be cleaned or sanitized on a regular basis. Exposure to illnesses and diseases is a risk in any public location. By visiting, you voluntarily assume all risks.

Who is required to wear a mask at Vala's Pumpkin Patch?

Vala’s Pumpkin Patch requires all guests ages 5-years-old and over to wear masks inside buildings, in queue lines or when social distancing is not possible. Vala’s team members will wear masks at all times. This is for the protection of our staff and our guests. Thank you for your cooperation.

Will there be guest screening?

All guests will be asked three questions when they buy or redeem admission tickets at the front gate:

  1. Have you been in contact with anyone who has tested positive or is seeking medical attention/testing for COVID-19 related symptoms?
  2. Have you sought medical attention/testing for COVID-19 related symptoms or tested positive for COVID-19 in the past 14 days?
  3. Are you currently experiencing or have you experienced any of the following COVID-19 related symptoms in the last three days? If you have any of the following symptoms: fever of 100.4 degrees or greater, shortness of breath, cough, chills, sore throat, muscle pain, headache, new loss of taste or smell; or have been in contact with someone with a confirmed case of COVID-19
What if I don't feel comfortable coming to Vala's even with the safety precautions in place?

We will be offering curbside delivery on specific dates (*subject to change*):

  • Sunday, September 6th
  • Saturday, September 12th
  • Every Tuesday, September 22nd through October 22nd
  • Sunday, November 1st

All items will be pre-purchased at our ONLINE STORE and picked up in the Vala’s parking lot with very little contact.

Cashless FAQs

Why did you decide to go Cashless?

There were several factors that went into the decision to transition to card and mobile payment only transactions.

Safer.
Keeping guests and staff members safe is top priority for us on the farm. Cashless transactions have proven to be safer in retail and amusement park venues than handling money.

Faster.
Eliminating the need to make change allows for quicker transaction times and lower wait times, making your experience even better!

Efficiency.
The cashless model allows us to operate more efficiently and effectively, giving our staff members the opportunity to focus more on you, our guest.

Is the entire farm cashless? If I come to Vala’s Pumpkin Patch during the fall season with cash, can I still make a purchase?

Yes, the entire farm is cashless with the following exceptions:

There are only a few locations to make purchases with cash.
At the Admissions Barn (the entrance). Although we still recommend using credit/debit cards or mobile payments there, you can still pay for the admissions fees with cash. You can also use cash to buy Vala Gift Cards to use throughout the farm for purchases in food, retail, and attractions locations on the farm.

Because we are a large farm there are 3 additional retail locations on the farm that will accept cash to purchase $20 Vala’s Gift Cards: Calamity Jan’s, Spencer’s Dugout, and Big Barn Exit.

Note: there are no refunds or cash back on purchased Vala’s Gift Cards but they can be used on future visits and never expire.

Pony Rides, the Petting Corral (feed cups), and the Birdie Barn (feed sticks) will still accept cash.

All other areas of the farm, including food locations, will only accept cashless forms of payment.

Can I use a Pre-Paid VISA/debit card purchased at another retailer?
Yes. However, we don’t recommend this form of payment. In the past this form of payment has often been declined by our Square POS system if there is not enough value loaded onto the card for the entire purchase. Our system does not give an explanation for the decline so the card cannot be used. In other words, if you are purchasing something at Vala’s for $25 and there is only $24 left on the VISA Gift Card, the card will be declined and we will not know why. If you know exactly how much value is on the card (by calling the number on the back) we may be able to enter that amount, run the card, and then finish the transaction with one of your other credit cards.
Can I get a refund on the Vala’s Gift Card if I do not use all the money loaded on it?
No, there are no refunds or cash back on purchased Vala’s Gift Cards but they can be used on future visits and never expire. To “use up” the value of a gift card on your final purchase, present the Vala’s Gift Card as the first form of payment and use a credit card to finish the transaction.
Are there any set minimum or maximum amounts for Vala Gift Cards? Are there any set incremental values?
There are no minimums, maximums, or set incremental values. Our Admissions Staff Members will be able to accept any amounts for admissions and Vala Gift Cards. However, once inside the farm, our staff members will not be able to give change back or break large bills. Any amount to the penny can be transferred onto the Vala Gift Card. What you have in cash can be exactly transferred to the Vala’s Gift Card.
Do you accept all types of card payments? What about digital payments?
We accept all major types of card payments that our POS system, Square, accepts. We also accept all digital, contactless payments that Square accepts, such as Apple Pay and Google Pay, etc.
What can I do if I do not have enough value left on my Vala’s Gift card for final purchases at the exit?
The only option available is to present the Vala’s Gift Card as the first form of payment and use a credit card to finish the transaction. The Big Barn Exit cashiers will not be able to accept cash payments.

All major credit cards are accepted online and on-site: Visa, MasterCard, American Express, Discover

Admissions FAQs

Who needs to pay the general admission to Vala’s Pumpkin Patch?

Everyone 3 and older pay to be admitted to Vala’s and all the attractions. Ages 2 and under are free.

Are there any discount tickets that can be purchased?

Vala’s Pumpkin Patch has Discount Days. Every Monday through Thursday is a discount day. Also, September weekends are discounted. Discount days still include over 50 attractions and 3 live shows. Discounted tickets can only be purchased on-line at valaspumpkinpatch.com.  Save on Monday through Thursday tickets, September weekend tickets, and October weekend tickets by buying online.

Do you have any discounts for large groups?

Yes! Group General Admission discounts start with groups over 100 people. To make arrangements you can call 402-332-4200 to talk to our Reservation Office Staff or e-mail them at info@valaspumpkinpatch.com.

Do I need to make a reservation if I bring a large group?

We would be happy to help you make arrangements for a large group. By contacting our Reservation Office Staff we can arrange for quick and easy entrance for your group and let you know of any discounts.

How do I reserve a Campfire Site, Party Barn, Picnic Shelter, or Pavilion?

Reservations are made online starting June 1st. Vala’s has 74 campfire sites that can be reserved from 11am to 4pm or 5pm to closing time (9pm or 10pm depending on the day). Campfires can be reserved any day of the week. Discount campfire sites are available on Mondays, Tuesdays, and Wednesdays throughout the season.

Do you have a Military discount?

Yes! Military admission tickets to Vala’s can be purchased at the Offutt AFB ITT office on base to active military personnel and their families. Tickets are $14.00 each and include a complimentary train ride ticket. We do not sell Military tickets at Vala’s Pumpkin Patch. These tickets are valid any day of the season.

Do I get a free pumpkin with my admission price?

No, general admissions includes over 50 attractions and 3 live shows. Pumpkins are $.49 per pound.

General FAQs

What are your hours?
Vala’s is open 9am to 9pm Sundays through Thursdays and until 10pm on Fridays and Saturdays. The 2020 season runs from Friday, September 18th through November 1st.
Do you have a lost and found?

Yes! Please email information about what was lost, along with identifying details. Include your name and phone number so we can easily contact you if we find your missing item. Email: lostandfound@valaspumpkinpatch.com

Can I bring my pet to Vala’s?

No, pets are not allowed on the farm grounds. We are animal lovers ourselves but for the safety of your pet and the safety of other guests they will not be allowed to enter.  We make an exception for service dogs. If you are traveling from out of town there are places in Omaha that will board pets for the day.

What should I wear to Vala’s Pumpkin Patch?

For safety reasons, everyone should wear closed-toed shoes such as tennis shoes. If sandals are worn there are certain attractions, such as trikes and peddle carts, that you will not be able to ride. It is also recommended that you and your children wear socks so that you can have your feet covered while on the jumping pillows. Always dress for the weather and bring sunscreen.

How long should I plan to stay at Vala’s Pumpkin Patch?

There are over 50 attractions and 3 live shows at Vala’s, with something for all ages. Most guests stay from 3 hours to 8 hours. Apple-picking can take over an hour which includes the hay rack ride to the orchard. The hay rack ride to the pumpkin fields takes about 45 minutes.

Do you have real restrooms?

Yes, the flush toilet restrooms are located near the Admissions entrance and by the Pie Barn. There are also Porto-johns located throughout the farm.

Where can I nurse my baby?

A nursing room is available near the Admissions Barn across from Graveyard Golf. It is heated and air-conditioned and contains a changing pad and 2 rocking chairs.

Can I leave Vala’s and return later in the day without paying admission twice? Or can I go to my car and re-enter Vala’s?

Yes. Be sure to ask for a wristband as you exit. When you return, simply show your wristband to the person taking tickets at the entrance. A different color of wristband is used each day.

Do you rent strollers or scooters?

No, we do not, sorry!

What forms of payment do you accept?

We are cashless, except at our main admissions windows. Two other retail locations will be able to take cash to purchase or refill gift cards. All locations on the farm accept VISA, MasterCard, Discover, and American Express. We do not accept checks. See our Cashless FAQs for more information!

Is the farm wheelchair accessible?

Many of the pathways are now wheelchair accessible. We also have wheelchair accessible hay racks and the train ride has a wheelchair accessible car.

Do you rent wheelchairs?

No, we do not have wheelchairs for rent. There are several pharmacies in Omaha, such as Kohl’s, that rent wheelchairs.

Do you sell gift cards?

Yes, we can take orders for gift cards over the phone or on the farm at the Admissions Office. Gift cards make great gifts for family members and friends who plan to come to Vala’s Pumpkin Patch.

How much do the pumpkins cost? How many pumpkins do you grow?

Pumpkins are purchased at the Exit Barn and are $.49 per pound. If you choose a giant pumpkin weighing over 80 lbs, the cost is $42.50 per pumpkin. There are about 30 varieties of pumpkins grown at Vala’s on 55 acres of farm ground. Most pumpkins are chosen from the field but we have many pre-picked pumpkins around the exit area to choose from. A hay rack ride to the field is included in your admission price.

What is your professional photographer policy?

Vala’s Pumpkin Patch is a closed work site for most of the year, restricted to Vala’s workers only. During our off-season we do NOT allow professional photographers to hold photography sessions on the farm. Special permission may be granted on a case-by-case basis and a $100.00 fee will be charged, call 402-332-4200 to inquire about available times. (Exceptions may be made for magazines, newspapers and other press or promotional photography). During our Fall Festival, when we are open to the public, we are happy to welcome professional photographers onto the farm to hold photography sessions with their clients. We ask that you call ahead to give us advanced notice of your arrival (402-332-4200). The professional photographer on the shoot and the client(s) will be charged general admission for the day. 

Food FAQs

Can I bring in my own food?

Yes, you may bring food in to Vala’s. We also have many places on the farm to buy meals and snacks, including value meals for kids. We do not allow the consumption of alcohol on the farm.

Do you allow alcohol?

We only allow our own hard cider, sold in specific areas. Guests can not bring their own alcohol onto the farm.

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